Tier 1 Technical Support Representative

Arizonaonsitemid$42K – $52K

Posted today · via Workday

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About this role

Tier 1 Technical Support Representative Day Shift - 40 hours/week $18/hour Shifts: Training Monday – Friday 7am – 4pm – Approx. 4 weeks Permanent Shifts: Monday – Friday 8am – 5pm Or Sunday – Thursday 10am – 7pm General Job Description : The Tier 1 Technical Support Representative will support our national and local Enterprise Business accounts by troubleshooting and/or resolving customer calls or cases by following set processes in an ever-changing environment. This position must be able to adapt to changes quickly. The Tier 1 Technical Support Representative is detail oriented, extremely well organized, and can communicate well with others.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday, salesforce

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Arizona. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondaysalesforce

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