Call Center Operations Manager

manager$75K – $90K

via Ashby

About this role

About Hawkins Hawkins Service Company has served Tampa Bay and Fort Myers since 1993. Electrical, AC and heating, plumbing, pool repair, and gas: one call handles it all. We keep growing because we only hire the best, and our customers love us for it. People come to us looking for a job and stay because they find a fulfilling career, room to grow, and a team that has each other's backs. Our Guiding Principles - Dedication: Holds oneself and the team to high standards of professional work and safety - Dependability: Is reliable and can be counted on to perform - Passion: Takes pride in the quality of work - Honesty: Does the right thing even when no one is looking - Service: Delivers a 5-star level of service well beyond competitors These principles aren't wall art at Hawkins.…

Read the full description on Hawkins Service Company's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: gemini, claude

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in a specific location. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

geminiclaude

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