Member Experience Consultant
Brisbaneonsitemid
Posted 2w ago · via Workday
About this role
Salary from 69K + Super + Fully subsidised Gold Standard Hospital insurance Hybrid working – Based from our central CBD office plus 2 work from home days after 3-month probation completed 3 wellbeing days off a year on top of our standard 20 days annual leave 2 volunteering days per year 18 weeks paid parental leave Access to corporate discounts across a range of gyms, retail, restaurants, and hotels Commencement from 2nd November 2026 As a Member Experience Consultant at HBF, you’ll be there in the moments that matter to our members. You will operate in a vibrant contact centre environment as the first point of contact for new and existing member queries through phone, email and chat, identifying their needs and recommending the right products.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Brisbane. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
monday