Senior IT Service Manager
India - Remoteremotemanager
Posted 3 days ago · via Workday
About this role
Role Overview The Senior IT Service Manager is responsible for ensuring the effective delivery, governance, and continuous improvement of IT services provided by external service partners. The role acts as the key interface between the business, internal IT stakeholders, and external IT service providers to ensure services are delivered in line with agreed service levels, contractual obligations, operational standards, and business expectations. The role owns and continuously improves core IT Service Management processes, ensuring operational stability, service quality, and controlled execution of changes across the IT landscape.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams