Customer Experience Specialist (Contract)
Remote USRemote (US)mid$58K – $67K
Posted 1w ago · via Workday
About this role
Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you! The opportunity The Customer Experience Specialist (Contract) will play an important role in supporting customer outcomes across HBI’s higher education portfolio through the execution of operational deliverables and customer-facing activities that directly impact customer experiences. This role helps ensure the seamless delivery of customer support operations, day-to-day deliverables, and select customer engagement activities, including product demonstrations for a limited set of HBI offerings.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: tableau, jira, zoom, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
tableaujirazoomsalesforce