Product and Learner Support Specialist

India Gurugramonsitemid

Posted 1mo ago · via Workday

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About this role

Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you! The opportunity The Product and Learner Support Specialist provides technical and administrative support to clients using digital learning platforms and related technologies. The role includes managing support tickets, troubleshooting complex issues escalated from customer service teams, and resolving technical problems involving system integrations, user access, and content delivery. This position requires familiarity with support tools, ticketing systems, and standard Havard Business Impact applications.…

Read the full description on Hbpublishing's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: splunk, spark, teams, salesforce

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in India Gurugram. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

splunksparkteamssalesforce

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