Bilingual Customer Service Reps. Needed
Orangeonsite
Posted 152mo ago · via Smartrecruiters
About this role
About Are you looking for a great opportunity in beautiful Orange, CA? Healthcare Talent is assisting our client in their search for a bilingual Customer Service Representative (CSR). The CSR is the first line of contact for members and providers and is vital to the success of our business. The CSR will assist members and providers with questions related to the Medi-Cal, Healthy Families, and OneCare programs for Orange County. Processing member and/or provider information, answering member questions, referring issues to health networks and/or making recommendations for further contacts within the organization. Documents information via the computer system. Verify member eligibility for providers. Function efficiently and productively in a high volume telephone call center.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Orange. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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