Customer Care Coordinator- Home Care

Brisbanehybridmid

Posted 3 days ago · via Smartrecruiters

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About this role

About Home care is care that comes to you. With HCA’s home care services, you can maintain your independence in your own home for longer. Whether you need a little help around the house or care for more complex lifestyle needs, our in-home care specialists are experts at developing personalised care plans that meet your unique needs. As a Customer Care Coordinator, you will be the primary point of contact for customers and play a vital role in ensuring they receive high-quality, personalised support. You will manage a caseload of Home Care customers, conduct assessments, develop support plans, coordinate services, and monitor outcomes to ensure customers receive the best possible care experience.…

Read the full description on Healthcareaustralia's site →

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reqspace match rubric

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Skills match

For this role: teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Brisbane. We weight your proximity and willingness to relocate.

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