Vendor Partner Specialist, Oversight Dental Benefits Services

The Vendor Partner Specialist, Operations Oversight & Enhancements of Dental Benefit Services is responsible for supporting operational oversight and enhancements that the vendor delivers against contract, quality, and regulatory commitments. The role collaborates cross-functionally internally and externally, managing day-to-day operational needs and escalations. This role is responsible for supporting monitoring of vendor performance against SLAs, KPIs, and contractual agreements. This role is critical in helping members more easily receive timely access to dental care. This role ensures dental business outcomes are consistent with Healthfirst’s values, policies, and procedures as well as compliance with relevant federal and state laws/regulations.…