Customer Support Associate

Customer Success Associate Type: Full-time Salary Range: £30,000-£35,000+ Reports to: Senior Operations Manager, Customer Experience What We Do At Heat Geek, we are tackling one of the UK’s biggest carbon contributors: home heating. Nearly 20% of all UK carbon emissions stems from home heating – and that contribution is even bigger on a global scale. At Heat Geek, we are changing that. By simplifying a traditionally complex industry and revolutionising the technology used by installers, we’re making low-carbon heating mainstream. We have already prevented over 1,000,000 kg of carbon from entering our atmosphere as of January 2026, and we aren’t stopping there! Join Us! People are at the core of who we are and what we do.…