Customer Service Supervisor
Sumteronsite$69K – $91K
Posted 2 days ago · via Workday
About this role
Line of Business: Other About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. What You'll Be Doing Lead and coach the customer service team to deliver exceptional service and operational excellence. Oversee order management, scheduling, billing, and customer communications for hazardous waste services. Partner with operations, transportation, sales, and environmental teams to ensure compliant and efficient service delivery. Monitor team performance, resolve escalated customer concerns, and drive continuous process improvements.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sumter. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams
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