Customer Support Specialist - German Bilingual

Manilaonsitemid

via Greenhouse

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About this role

The Role At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in providing customer support across phone, email, and live chat, assisting with inquiries related to switching processes, invoices, and meter readings. You will ensure timely, solution-oriented responses while maintaining service quality and working closely with internal teams to resolve complex customer cases.…

Read the full description on Hellofresh's site →

What we'd score you on

reqspace match rubric

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Skills match

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Level fit

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Domain experience

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Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Manila. We weight your proximity and willingness to relocate.

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Skills in this role

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