Associate Customer Care Representative
Mumbairemotejunior
Posted today · via Workday
About this role
The Customer Care Associate is intended as an early-career-level operational position in Hempel’s Customer Care organization. The responsibilities and tasks of the Customer Care Associate include, but are not limited to: Do You Also Believe People Are a Company’s Greatest Asset? o Managing customer inquiries, incl. quotations, order placement, tracking, delivery status updates, product information, documentation, Ad hoc and more. Daily operational tasks: o Managing quotations in the ERP systems, including the preparation and facilitation of necessary documentations. o Performing Ad hoc activities to enhance customer experience. o Outbound and inbound customer communication o Administration related to customer-related inquiries.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
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