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HERO SoftwareInternational Sales

Founding Customer Experience Manager - Netherlands

Haarlemonsitemanager$54K – $76K

Posted 1mo ago · via Workable

About this role

Your career oportunity (from 01.12.2026) At HERO Software , we build the software that trade businesses run on. We help professionals be as strong in their business as they are in their craft. As part of our growth strategy we launched in the Netherlands in 2025 and are now expanding. As our first dedicated Customer Experience owner for the Netherlands, you will build the foundation for how Dutch customers experience HERO. You will combine hands-on onboarding and support with developing the processes, workflows and self-service solutions needed as our customer base grows. Working closely with our central German Customer Experience team, Product, Sales and Engineering, you will turn local customer insights into scalable improvements .…

Read the full description on HERO Software's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Haarlem. We weight your proximity and willingness to relocate.

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Skills in this role

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