Delivery Director-Telecommunications/ TSOM, CSM, TI, FSM, OSS, BSS

RemoteRemote (US)director

via Greenhouse

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About this role

Delivery Director – Telecommunications Telco (OSS/BSS) | AI (Anthropic, OpenAI, etc.) | ServiceNow— TSOM, CSM, TNI, FSM Function Regional Delivery Director Reports To Area/Region VP Professional Services Location Regional / Hybrid Travel Up to 50% Position Summary The Telco Delivery Director is responsible for delivery and operational excellence, customer satisfaction, and portfolio growth across a portfolio of Communications Service Provider (CSP) clients. This is a delivery leadership role demanding a leader who can own client relationships, staff and govern engagements with the right technical depth, and ensure programs spanning TSOM, CSM, TNI, FSM, and OSS/BSS integration are delivered to telecom-grade SLAs.…

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What we'd score you on

reqspace match rubric

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Skills match

For this role: fiber, kafka, langchain, openai, anthropic…

Level fit

This role is director-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

fiberkafkalangchainopenaianthropicteamssalesforce

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