IT Support Agent
Richmondonsite
Posted yesterday · via Workday
About this role
Duties: Provide technical support for on-site and remote users via ticketing systems, emails, phone calls, etc. in a timely manner. Installing and configuring computer hardware, software, systems, networks, and printers Monitoring and maintaining computer systems and networks. Install, provision, upgrade, and repair workstations, laptops, and other IT devices and equipment. Onboarding and offboarding users and accounts. Testing new technology. Ensures software license compliance. Perform hardware and software upgrades as needed. Helps coordinating the IT project implementation. Creating and maintaining SOPs, policies, instructions, and knowledgebase. Compiles and validates reports as requested. Carries out other duties as assigned.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Richmond. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqlteams