HiveMerchant Care

Merchant Support - Warehouse (f/m/d)

Słubiceonsite

via Greenhouse

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About this role

Total compensation range: €28,968 - €39,952 The Position At Hive, we're building the most customer-centric operations platform in Europe — and our Merchant Care team is at the heart of that mission. As a Merchant Care Associate — On the Ground, you'll be the first point of contact for our merchants' operational issues directly from the fulfillment center. You'll work shoulder-to-shoulder with our logistics partner's floor teams, spot issues before they escalate, and close the loop between what's happening on the warehouse floor and our merchants. You'll be on-site in Poznan, part of Hive's Merchant Care team, and the bridge between the fulfillment center operations, Hive's office-based specialists, and our merchants. What you'll do…

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What we'd score you on

reqspace match rubric

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Skills match

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in Słubice. We weight your proximity and willingness to relocate.

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Skills in this role

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