Manager ePro Ops Support

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Manager eProcurement Ops Support plays a critical role in driving customer satisfaction, retention, and business growth for The Home Depot’s eProcurement platform. This leader oversees the Inside Sales Support team serving ePro customer accounts, delivering the hands-on support that automated processes cannot, including order processing issue resolution, invoicing, invoice reconciliation, and fulfillment support, to ensure customers receive accurate, on-time fulfillment and a consistently exceptional end to end service experience. This role is responsible for transforming the support model into a scalable, account-centric model that aligns resources to key account customers.…