Manager, Service Department Innovation

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: This role identifies emerging technology that aligns with the Service Department vision and develops strategies to advance how customers and associates interact with the service experience. Responsibilities include benchmarking industry advancements, piloting new capabilities, and translating insights into roadmap recommendations. The ideal candidate is an innovative, curious self-starter who can align stakeholders across all levels of the organization and help drive the transformation toward flexible, connected experiences. Key Responsibilities: Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.…