Executive - Business Channels (Operations & Customer Service)

BBT-BDR BUKIT TINGGI BRonsite

Posted today · via Workday

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About this role

If you are looking to excel and make a difference, take a closer look at us… Key Responsibilities and Accountabilities Sales & Service Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results; Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; Assist in calling up customers for service / sales interactions; Operations Carry out Branch RCSA through sample checking and effective rectification as applicable; Accept and process transactions (de…

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Level fit

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Domain experience

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Recency

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Location fit

This role is based in BBT-BDR BUKIT TINGGI BR. We weight your proximity and willingness to relocate.

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