Manager, Self-Service Terminal (SST) Dispute & MIS

HLT-Hong Leong Toweronsitemanager

Posted today · via Workday

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About this role

If you are looking to excel and make a difference, take a closer look at us… Overview The Manager oversees customer dispute management for Self-Service Terminals (SST), Shared ATM Network (SAN), MEPS, and MyDebit transactions while ensuring strict regulatory compliance with BNM and PayNet frameworks. This role drives data-driven insights through advanced MIS analytics, manages risk and control assessments, and leads system enhancement initiatives to optimize SST operational performance. The successful candidate will report to the Head of SST Operations.…

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Level fit

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Recency

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Location fit

This role is based in HLT-Hong Leong Tower. We weight your proximity and willingness to relocate.

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