Customer Service Representative
Planoonsitemid$39K – $53K
via Greenhouse
About this role
At Horace Mann, we’re committed to delivering exceptional service to the educators and communities we serve. We are seeking a motivated and customer-focused Customer Service Representative to join our team.
In this role, you’ll be the voice of Horace Mann—providing timely, accurate, and compassionate support to customers through phone and email interactions. If you enjoy helping others, solving problems, and working in a collaborative environment, this is a great opportunity to grow your career.
This role is in-office in Plano, TX with ability to work hybrid once training is complete.
Key Responsibilities
Customer Interaction & Support
Provide exceptional customer service through inbound and outbound calls, as well as email communication.…
Read the full description on Horacemannservicecorporation's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Plano. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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