Operations Audit Specialist
Planoonsitemid$45K – $61K
via Greenhouse
About this role
Horace Mann is seeking a detail-oriented and analytical Operations Audit Specialist (Worksite Quality Auditor) to support operational excellence across multiple business areas. In this role, you will conduct quality audits within departments such as Claims, Customer Service, New Business, Underwriting, and Policy Services to ensure adherence to company procedures, identify opportunities for improvement, and support continuous operational enhancement.
The ideal candidate is highly organized, quality-focused, and committed to delivering meaningful insights that strengthen performance, accuracy, and customer experience.
Key Responsibilities
Quality Auditing & Compliance
Conduct a designated number of daily quality audits for assigned departments.…
Read the full description on Horacemannservicecorporation's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Plano. We weight your proximity and willingness to relocate.
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