H
HPField Technical Support Representative
All Citiesonsitemid$46K – $58K
Posted today · via Workday
About this role
Field Technical Support Representative Description - Selected candidate must be in Chico/Redding California. Job Summary • This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision. Responsibilities • Maintains high level of customer satisfaction by clarifying customer requirements and guaranteeing their fulfillment.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in All Cities. We weight your proximity and willingness to relocate.
Score yourself on this role.
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