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HP

Partner Service Delivery Manager (PSDM) with English and Spanish (Maternity cover)

Sofiaonsitemanager

Posted today · via Workday

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About this role

Partner Service Delivery Manager (PSDM) with English and Spanish (Maternity cover) Description - Description *Please, be informed, this is a temporary position. Job scope/summary: Manage all operational matters and quality performance related to assigned channel partners. Job specifics/responsibilities: New Partner Setup Educate partners – self-sufficiency/engagement model. Deliver operational trainings (Ops guide, how to interface with HP, etc.) Communicate Operations Guide changes, program changes, etc. Be the main point of contact for all matters pertaining to partner enquiries, acting as first line contact and taking ownership for queries end to end. Ensure a close working relationship with assigned accounts.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sofia. We weight your proximity and willingness to relocate.

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