Subscription Operations Incident Manager

Subscription Operations Incident Manager Description - Job Summary This role is responsible for resolving simple to moderately complex technical and process-related issues supporting customers under subscription-based models, including the systems and processes that enable fulfillment. The role provides proactive guidance to internal and external customers to prevent issues, minimize operational disruptions, and support service continuity. The role applies professional technical expertise, process knowledge, and sound judgment to independently troubleshoot, analyze, and resolve issues of moderate scope and complexity. Responsibilities Acts with speed and agility to prevent or minimize significant impacts to customers and operations.…