Consumer Engagement Representative Team Lead
Remote Arizonaremotesenior$48K – $66K
Posted today · via Workday
About this role
Become a part of our caring community The Consumer Engagement Representative 4 (Team Lead) plays a key role in Humana’s Rx Education x Enrollment team within CenterWell Pharmacy, supporting strategic initiatives that elevate consumer experience and drive continuous improvement. This Team Lead role is ideal for a highly motivated, competitive individual who thrives on new challenges and is driven to deliver excellence. This position requires strong communication skills, emotional intelligence, and a passion for helping customers make informed decisions that improve convenience and support better health outcomes. Important Responsibilities Serve as an expert in mail-order pharmacy benefits, including medication delivery timelines, refill processes, and savings potential.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, hipaa
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamshipaa
