Senior Customer Service Advisor

Costa Rica - Herediaonsitesenior

Posted 4 days ago · via Workday

About this role

Job Description : Senior Customer Service Advisor (Order Management and Fulfillment) Huntsman is seeking a Senior Customer Service Advisor supporting the Division Name Division located in Location. This position will report to the Customer Service Manager . Job Scope The Senior Customer Service Advisor (CSA) is Huntsman's "face to the customer," overseeing and ensuring seamless execution of the customer ordering processes. The Sr. Customer Service Advisor is knowledgeable in the systems, policies, and products for the business they support and manages customer orders from receipt through delivery while tracking efficiency and performance metrics. In summary, as the Senior Customer Service Advisor, you will: Manage day-to-day relationships and orders for assigned customer accounts.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Costa Rica - Heredia. We weight your proximity and willingness to relocate.

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