CRM Executive
New Cairo Cityonsite
Posted 13mo ago · via Workable
About this role
Job purpose: Responsible for enhancing customer experience, reaching highest level of customer satisfaction, and improving customer retention. Key accountabilities: · Implement CRM initiatives and develop customer journey to enhance the overall customer experience. · Receive and handle different customers requests and complains via call center or walk-ins clarifying the process and procedures and directing them to the concerned parties. · Follow up with the customers on their requests/ complains to ensure highest level of satisfaction.…
Read the full description on Hyde Park Developments's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New Cairo City. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams
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