Associate, AML Compliance - Spanish Speaker

Role Responsibilities For this position, 90% of your duties will be receiving or making calls to customers to interview them about how they use Western Union services. You will assess AML knowledge when handling transaction refunds. After an accurate review via phone and/or mail, you will make decisions, communicating them to consumers, Agents and/or Service Associates. You will follow up on customer’s activity already reviewed by previous senior specialists, you will try to contact customer via phone and/or email to collect required information and/or documentation. Must have an availability to work night shifts and weekends. Role Requirements Anti money laundering compliance background or customer service experience in a related banking field is preferred .…