IT Advisor, Contact Centers - Genesys
Quebeconsite
Posted today · via Workday
About this role
Job Description IT Advisor, Contact Centers - Genesys Build the future with us Are you passionate about digital transformation and eager to contribute to the evolution of contact centers in an organization where innovation, collaboration, and customer experience are top priorities? As an IT Advisor, Contact Centers , you will play a key role as a strategic partner to business lines and IT teams, helping to understand the ambitions, challenges, and roadmaps of iA's contact centers. You will support internal partners in defining their needs, identifying obstacles, recommending appropriate solutions, and promoting the platform's capabilities, particularly Genesys . What you will accomplish with us As an IT Advisor , you will be at the heart of our mission.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Quebec. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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teams