IT Support Specialist
mid$75K – $95K
via Ashby
About this role
JOB SUMMARY
We are seeking an IT Support Specialist to facilitate the seamless delivery of IT services and help ensure that our operations meet high standards of performance, reliability, and customer satisfaction. This role combines hands-on IT troubleshooting, user support, and management of lab equipment and resources. This role will also assist with the management of IT service processes, optimizing service performance, and coordinating with cross-functional teams to meet the evolving needs of our clients and stakeholders. This role is based at our San Diego headquarters.
KEY RESPONSIBILITIES
- Act as the first point of contact for clients and key stakeholders, building relationships to understand their needs, provide regular updates, and address any issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: jira, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
jirateams