Customer Support Representative (UK/US Shift - Remote)

Indonesiaremotemid

Posted 1mo ago · via Workable

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About this role

IBMC is proudly assisting a fast-growing, international logistics and e-commerce supply chain platform. Our client specializes in managing critical global dispatches, cross-border shipping, and real-time order fulfillments for high-profile business clients across the United Kingdom and the United States. We pride ourselves on operational excellence, speed, and precision. To support our expanding global customer service pod, we are looking for dedicated professionals who thrive in fast-paced environments. We are seeking a highly reliable, calm, and sharp Customer Support Representative to join our global operations team on a 100% Remote, Full-Time basis from Indonesia.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: slack

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

slack

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