Customer Support Consultant
Gangnam Koreaonsitemid
Posted today · via Workday
About this role
Job Summary As a Customer Support Consultant, you will be the direct connection between IDEXX and our customers: veterinary professionals, laboratories who rely on us for vital diagnostic products and services. You will handle a high volume of customer inquiries via various contact-channels, seeking to resolve issues quickly, accurately, and with genuine care, helping clinicians make informed decisions and keep pets healthy. Why This Role Matters Our Customer Support Consultants are the face and voice of IDEXX. Every interaction shapes how our customers experience our products, our people, and our brand. Your ability to solve problems, build trust, and deliver a consistently great experience directly strengthens customer loyalty and supports better outcomes for the animals in their care.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Gangnam Korea. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce