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IDEXX

Software Support Specialist - Veterinary Software

Friscoonsitemid

Posted yesterday · via Workday

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About this role

As a Veterinary Software Support Specialist, you will perform a variety of software-related activities, providing information, resolving issues and ensuring satisfaction. In this role: You will provide customer technical support for software products and services. You will support may consist of answering customer questions, explaining products and services, instructing in use of equipment, troubleshooting and repairing system, database or data communication issues, or other priorities. You will determine customer needs, researches and provides solutions, coordinating with other team members as needed. You will ensure ongoing customer satisfaction and continuing strong customer relationships. You will support quality management system and other compliance requirements.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Frisco. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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