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Idtnet2phone - US Support / Customer Success / Onboarding / Billing

Tier 1 Tech Support Representative (VoIP)

Guatemalaonsitemid

Posted 1mo ago · via Lever

About this role

Tier 1 Tech Support Representative (VoIP) We are looking for a Tier 1 Tech Support Representative (VoIP) to join our team. This is an ideal role for candidates starting their careers in IT support, with a strong technical foundation and willingness to learn. 📍 Hybrid position in Zone 4 🕒 Morning schedule (5:00 am – 2:30pm, friday & saturday OFF)

Read the full description on Idt's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Guatemala. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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