Manager, Residential Solar Customer Operations

Ohio Remote - Residential Solarremotemanager$88K$140K

Posted 5 days ago · via Workday

About this role

Job Summary As a Manager, Residential Solar Customer Operations, you will lead a fast-paced, customer-focused operations team responsible for supporting the residential solar customer lifecycle. This role is accountable for driving department performance, optimizing processes, and delivering a high-quality customer experience aligned with company goals and values. This leader will combine strong people leadership with operational and analytical expertise to assess, improve, and scale the function. A key component of this role includes partner management of a third-party nearshore partner, ensuring alignment, accountability, and consistent performance.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, maven

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamsmaven

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