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Illinois Tool Works

Customer Service Representative

Gallatin - 37066onsitemid

Posted today · via Workday

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About this role

Job Description: Job Summary The Customer Service Representative is responsible for representing StampTech by serving our customers. Requests and inquiries received via phone, email, fax, as well as direct contact from our sales force. Gaining a quick understanding of customer needs, responding promptly, and providing solutions for customers are the keys to developing and maintaining strong customer relationships. This position performs proactive product expediting and data entry to ensure a timely and accurate understanding of customer transactions. These duties are performed mainly for automotive customers in the assigned market segment of our business. This position is currently located in our Gallatin, TN facility and is expected to move to our new Portland, TN warehouse next quarter.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: segment

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Gallatin - 37066. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

segment

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