Customer Service Trainer

Customer Service Trainer About my Client They are a fast-growing domestic energy supplier. They supply energy to over 300,000 customers nationwide and are recruiting to ensure they are supported in the best way possible. Their continuous expansion provides for genuine career opportunities. Job Summary They are looking for a Customer Service Trainer to define and deliver the training needs of our Call Centre function. The successful applicant will be responsible for the design, development, delivery and assessment of our customer service training and coaching programme. You will be involved in the induction training for new employees and ongoing supervision of existing employees, ensuring they can deliver a high quality customer journey which meets all service and quality standards.…