ImmediateresponserecruitmentInformation Technology

Resource Planning Analyst

Birminghamonsitemid

Posted 93mo ago · via Smartrecruiters

See if I'm a fit →Tailor my resume for this role →Apply on Smartrecruiters ↗

About this role

Resourcing/Workforce Planner and Improvement Manager I am currently working with a fantastic Utility company who are looking for an experienced Resource Planner and Process Improvement manager. You will be responsible for all aspects of reporting and analysis and be accountable for the operational management of Call Centre. You will play a key part in process improvement by reviewing each departments processes and look to make recommendations for improvement. You will ideally have experience within projects and WFM systems. Reporting directly to the Operations Manager, I am looking for a Planning and Forecasting Analyst/Manager to primarily provide a strategic and tactical planning/resourcing capability within the Customer Service Department for my client.…

Read the full description on Immediateresponserecruitment's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Birmingham. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

More at Immediateresponserecruitment

See all open jobs at Immediateresponserecruitment →