Team Lead Customer Support (m/f/d)

Einleitung At Impower we are shaping the future of property management — simple, fast, and digital. More than 100,000 people manage over 12 million apartments using processes that are still manual, complex, and time-consuming. We help property managers modernize these workflows step by step with reliable software, clear structures, and real practical value. As we continue to grow, delivering a consistent and high quality customer experience becomes increasingly important. Customer Support plays a key role in ensuring that our users can rely on Impower in their daily work. As a Team Lead Customer Support , you will lead our support team in Cluj and ensure that our product is backed by efficient, structured, and high-quality support processes.…