Zara Covent Garden Customer Experience Manager

londononsitemanager

Posted 4 days ago · via Recruitee

See if I'm a fit →Tailor my resume for this role →Apply on Recruitee ↗

About this role

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland Job purpose To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience. Contract Full-time. Full flexibility required (evenings and weekends). Reporting to Store Director / General Manager. Key responsibilities Customer experience and omnichannel Work with the management team to achieve and exceed store sales targets through enhancing customer experience. Understand and analyse customer behaviour to implement strategies based on current and potential market trends.…

Read the full description on INDITEX's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in london. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at INDITEX

See all open jobs at INDITEX →