Customer Service/Dispatch Specialist Consultant
Austinonsitemid
Posted 106mo ago · via Smartrecruiters
About this role
Job Summary · Answers Pickup calls from customers and schedules using Via software to drivers. · Document performance and maintain related records accurately · Communicates with Service Provider; drivers; and, customers to assure maximum productivity and customer satisfaction Knowledge, Skills, and Abilities: · Skill in reading and relaying information to customers, service providers and drivers. · Ability to deliver excellent telephone customer service utilizing verbal communication skills · Knowledge of the American Disability Act service area · Ability to problem-solve quickly and effectively customer and driver issues verbally. Qualifications Education and Experience: High school diploma or GED required. Two (2) years of Customer service or dispatching experience required.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Austin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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