Complaints - Intern
MILANonsitejunior
Posted today · via Workday
About this role
La risorsa sarà inserita all’interno dell’Ufficio Reclami e supporterà il team nella gestione delle segnalazioni della clientela, contribuendo all’analisi dei reclami, degli esposti e dei ricorsi ricevuti dalla Banca. Il percorso di stage consentirà di acquisire conoscenze sui processi di gestione delle controversie, sul quadro normativo di riferimento e sulle attività di tutela del cliente. Key Responsibilities Supportare la gestione di reclami, esposti e ricorsi (ABF e ACF), collaborando alle attività di analisi e raccolta delle informazioni necessarie alle istruttorie. Collaborare con le diverse funzioni aziendali per approfondire le problematiche segnalate dai clienti e individuare possibili soluzioni.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: workday
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in MILAN. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
workday
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