Customer Communications Orchestration Lead - 12 months fixed term contract

Sydneyonsitesenior

Posted today · via Workday

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About this role

At ING, we're transforming the way we engage with our customers. As our Communication Orchestration Lead , you'll play a key role in shaping how customer communications are delivered across channels, ensuring every interaction is personalised, relevant and delivers value. This is a 12 months fixed term opportunity to influence customer engagement at scale while driving strategy, innovation and continuous improvement across our communication ecosystem. Working closely with Product, Marketing, Analytics and Technology teams, you'll combine customer insights, data and decisioning to create smarter communication experiences that strengthen customer relationships and support business growth.…

Read the full description on ING Lease Belgium's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: rest, teams

Level fit

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Domain experience

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Recency

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Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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