Customer Journey Expert

Manila (One Ayala Tower 2)onsite

Posted today · via Workday

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About this role

Customer Journey Expert – Availability Management Squad (WB Tribe Lending) Help Shape the Future of Wholesale Lending At ING, we believe banking should make life easier—not more complicated. That's why we're continuously improving how we deliver lending products and services to our customers worldwide. We're looking for a Customer Journey Expert (CJE) to join our Availability Management Squad within the Wholesale Banking Lending Tribe. If you're passionate about improving customer journeys, simplifying complex processes, and working at the intersection of business and technology, this could be your next opportunity. You'll help ensure our lending platforms and services remain reliable, compliant, and continuously evolving to meet customer needs.…

Read the full description on ING Lease Belgium's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, teams, workday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Manila (One Ayala Tower 2). We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlteamsworkday

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