Product Manager for Collections NL | Digital & Self-Service

ACT (Amsterdam - Acanthus)onsitemanager

Posted today · via Workday

About this role

Do you want to help over 1 million customers stay financially healthy through innovative digital experiences? Are you passionate about digital customer journeys and convinced that the best customer experience starts in the app and on the web? Do you get excited about turning customer insights into smart digital solutions that change behaviour and positively impact people's financial wellbeing? At ING Collections NL, we're looking for a Customer Journey Expert (CJE) who combines customer obsession with a strong affinity for digital products, experimentation and innovation. Together with engineers, data analysts and operational experts, you'll design and improve digital journeys that help customers prevent and resolve financial difficulties independently.…

Read the full description on ING Lease Belgium's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in ACT (Amsterdam - Acanthus). We weight your proximity and willingness to relocate.

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Skills in this role

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