Senior Product Manager, Mortgages Retention

Sydneyonsitemanager

Posted today · via Workday

About this role

At ING, we're passionate about helping customers get ahead and stay ahead. We're looking for a Senior Product Manager ( known internally as Senior Customer Journey Expert) to play a pivotal role in shaping our mortgages retention strategy , delivering initiatives that strengthen customer loyalty, improve portfolio performance, and create seamless experiences across the mortgage journey. This is an exciting opportunity for a commercially minded product professional who thrives on solving complex problems, using data to drive decisions, and influencing across diverse stakeholder groups. You'll work at the intersection of product, pricing, customer experience and strategy, helping to identify new opportunities, optimise customer outcomes, and deliver meaningful business impact.…

Read the full description on ING Lease Belgium's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: rest, monday, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Sydney. We weight your proximity and willingness to relocate.

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Skills in this role

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restmondayteams

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