I
IngSenior Consultant - Mandarin Speaker
Manila (One Ayala Tower 2)onsitesenior
Posted 4 days ago · via Workday
About this role
Key Responsibilities/ Capabilities Client Service Leadership & Stakeholder Management Act as a primary point of contact and escalation partner for complex client service matters across APAC Build strong relationships with regional stakeholders, front office, and global partners, ensuring alignment and effective collaboration Provide expert advisory on ING channel capabilities, onboarding solutions, and service optimization Lead client engagements, demos, and solution discussions with a consultative approach Operational Excellence & Service Delivery Drive end-to-end ownership of client service operations, ensuring high standards of accuracy, timeliness, and compliance Identify and implement process improvements, automation opportunities, and control enhancements Proactively manage risks, is…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Manila (One Ayala Tower 2). We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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