Manager, Customer Experience
US - New Yorkhybridmanager$103K – $176K
Posted 2w ago · via Workday
About this role
Job Description: Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry. We are looking for a Manager, Customer Experience to join our Finance team. The Manager, Customer Experience will be a player-coach opportunity, directing a global team that owns the end-to-end financial relationship with our clients. We are looking for a team leader and client advocate who can navigate complex financial conversations, resolve high-level discrepancies, and maintain elite-level service. The ideal candidate is someone who pairs technical financial rigor with the "soft skills" required to build trust and transparency with our largest global partners.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, salesforce
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in US - New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamssalesforce